skytech fireplace customer service

freight are shipped at the fastest available It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt.If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, andrefuse delivery.Your note should say "refused due to damage". Please call us anytime for great customer service. Special considerations and fees may apply to certain delivery exceptions (e.g. Contact us Most items shipped via standard parcel ". Items shipped via Skytech remotes are great for any millivolt system. Spotix, Inc. reserves the right to choose delivery type, carrier, and service level of each shipment when standard shipping is selected. Click here to send an email to our Customer Service Department. Select products will ship directly from the manufacturer when necessary and only when it provides the fastest possible delivery. Some modifications may require cancellation of the current order and a new order to be placed. We are here to help! Check out a wide assortment of on/off remotes, timer remotes, thermostatic remotes, and more. Additional international shipping opportunities may be available, but please call for availability. If it is after hours, we will reach out the next business day to assist with changes. Clearance Item. If you're still having a hard time finding your blower after using our search tool, then click the button below to enlist the help of our experts. *Ships same business day. Site Map. deliveries to hard to reach areas). Available during normal business hours for technical help, sales and general inquiries. Customer reviews and photos may be available to help you make the right purchase decision! That's why, when the hearth industry needs something done right the first time, they look no further than the experts at Skytech. The remote control transmitter runs on a single (1) 12V A23 battery and features an easy to use push button controller. shipment when standard shipping is selected. Spotix, For the best experience on our site, be sure to turn on Javascript in your browser. Free Shipping. Skytech Help Center Customer Solutions 877-374-9002 Monday-Friday 8:00-5:00 p.m. CST Address 2810 Stoner Court, Suite 1 North Liberty, IA 52317 Return an item We offer a simple return policy for any unused item within 30 days of delivery. Locate the Receiver Box My fireplace requires some unique installation steps, which the FireplaceBlowersOnline team was happy to help with. (e.g. The item was damaged during return shipment due to improper or insufficient packaging. This does not include processing time, which may or may not be altered subject to manufacturer resources and discretion. These thermostats and remote control kits turn gas fireplaces on or off from anywhere within a room, and display the room temperature. Receive our latest updates about our products and promotions. Page 1/1. Inc. reserves the right to choose delivery shipping applies to standard locations For freight shipments, standard shipping SKY-3301P2 Installation Video. Easily control your fireplace with one of these compatible Skytech remote controls. Standard The customer may elect to return the original item before we ship any new item(s). In the event the order has already shipped, a fee may be deducted from the refund for re-routed or returned orders. Useful Links. We work very hard to ensure that we offer the absolute best prices online. If you need assistance with any aspect of our website or our company, we invite you to complete the form below or call 877.374.9002 to speak with a product specialist Monday thru Friday, 8:00AM - 5:00PM CST. All orders exceeding $99.00 will qualify for free standard shipping. Items shipped via If you find another legitimate online store that offers a lowerprices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! type, carrier, and service level of each Skytech; Skytech Fireplaces; Skytech Fireplaces. deliveries to hard to reach areas). Skytech has been a recognized leader in fireplace remote systems for more than 20 years and is synonymous with bold innovations, rock solid reliability and unrivaled customer support. delivery by a certain date. Description. 650 Watt 80 Plus Gold Certified Power Supply, 850 Watt 80 Plus Gold Certified Power Supply, Free Shipping in the Continental United States. Special considerations and fees Let our experts help you track down the correct replacement blower, fan kit or part for your application. We typically only need the fireplace or stove's make and model to determine exactly what you need. deliveries to hard to reach areas). All products available on our website Watch on. Create custom programming from easy to complex events. If it is after hours, we will reply the next business day. Need help with something? qualify for free standard shipping. For the best experience on our site, be sure to turn on Javascript in your browser. Special considerations and fees Blowers were horribly loud and when I removed them, discovered the plastic wheels were badly warped and one would no longer even spin. Skytech 5301P Programmable Fireplace Remote Control With Backlit Touch Screen. Please call us 888-977-6849 or email sales@spotix.com for assistance locating the remaining items. Question not answered yet? may apply to certain delivery exceptions Our team is available to serve you 8:00 AM - 11:59 PM ET, 7 days a week. JavaScript seems to be disabled in your browser. Perfect! Skytech 1001 On/Off Fireplace Remote Control, Skytech 3301 Timer/Thermostat Fireplace Remote Control, Skytech 5301 Timer/Thermostat Fireplace Remote Control With Backlit Touch Screen, Skytech AF-LMF/RVS Manual On/Off Gas Valve Kit with On/Off/Hi/Med/Lo Remote, Skytech AF-LMF/R Manual On/Off Gas Valve Kit with On/Off Remote, Skytech TM-3 Wired Wall Mounted Timer Fireplace Control, Skytech TM/R-2 Wireless Wall Mounted Timer Fireplace Remote Control, Skytech 1001TH Thermostat Fireplace Remote Control, Skytech Smart Stat IV Heat-N-Glo Fireplace Remote Control, Skytech 5301P Programmable Fireplace Remote Control With Backlit Touch Screen, Skytech Smart Batt II/III Heat-N-Glo Fireplace Remote Control, Skytech MRCK (SR-1001) Fireplace Remote Control with Flame Adjustment for Servo Motor Gas Valves, Skytech 1420TH Thermostat Fireplace Remote Control, Skytech CON On/Off Fireplace Remote Control For Latching Solenoid Gas Valves, Skytech 1001T/LCD Timer Fireplace Remote Control, Skytech 1001D Wireless Wall Mounted On/Off Fireplace Remote Control. For most items over 150 pounds, our free standard delivery service will be freight. We don't ship directly to Canada, but we can shipyour order to thefreight carrier of your choice. include processing time, which may or may Skytech has been a recognized leader in fireplace remote systems for more than 20 years and is synonymous with bold innovations, rock-solid reliability, and . If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date. You must also take photos of all sides of the box and send them to us within 2 days. Ask our staff questions - Your questions will be answered by our NFI Certified fireplace specialists for free! Please fill out the form below to find out if you qualify for the discount. Please see below for complete details. Most items shipped via standard parcel Special considerations and fees Spotix, $147.00 $196.00. When returning an item, be sure the product is clean, the packaging is sufficient to prevent damage, and note the RMA number on the outside of the package. includes curbside delivery and liftgate Text or call 888-992-1556, start live chat, or email support@usfireplacestore.com with any questions. includes curbside delivery and liftgate Let our experts help you track down the correct replacement blower, fan kit or part for your application. unable to be expedited further. include processing time, which may or may If an expedited/overnight request is made after 2 PM Central Time, the order will be processed and shipped the following business day. Collections: Accessories All Skytech Skytech Remote Systems Skytech SkyBridge. Looking for SKYTECH, Universal Fan Kit/Valve System, Fireplace Remote Control, Thermostat Control? 1620 S. Proforma Ave, Ontario, CA, USA, 91761. Learn about different products and what things you need to know before purchasing. Dealer wanted 3 times the price, so I picked this up from FireplaceBlowersOnline based on the videos and reviews I had read. not be altered subject to manufacturer If damage is visible, you have the ability to refuse delivery. cost to decrease shipping time or guarantee I think it goes without saying that personalized service is becoming a rare commodity these days. includes curbside delivery and liftgate within the contiguous 48 states. Spotix, Inc. All Rights Reserved. (e.g. The customer will be required to sign for a freight delivery - please inspect the item before accepting delivery. If your order arrived damaged, "Damages" section applies. ON OFF. 5020-5320 Troubleshooting. All products available on our website speed (Priority Freight) and are, therefore, Replacement Blowers, back How to Install a Skytech Fireplace Remote - SKY-5301P. freight are shipped at the fastest available delivery by a certain date. Spotix, For the best experience on our site, be sure to turn on Javascript in your browser. Upon delivery, the driver will remove the item from the truck, but it is the customer's responsibility to bring the item onto the property. For most items under 150 pounds, the standard free shipping option will be parcel (FedEx, UPS, USPS, etc). This does not Most items shipped via standard parcel Avalon & Lopi Front Mount Replacement Blower. All eligible returns are 100% free. includes curbside delivery and liftgate Support Center - Empire Comfort Systems Support Center Almost all of our brochures and manuals are available on our sites below. Read more. This helps us with filing a claim if/when replacement parts are needed. Skytech has been a recognized leader in fireplace remote systems for more than 20 years and is synonymous with bold innovations, rock-solid reliability, and unrivaled customer support. Items shipped via may apply to certain delivery exceptions qualify for free standard shipping. **Any duties and/or taxes incurred are the sole responsibility of the customer/recipient. Need help finding the correct blower or fan kit for your fireplace? Learn about the different options we offer to get your purchase to you. Check out a wide assortment of on/off remotes, timer remotes, thermostatic remotes, and more. YES, We regularly ship to Canada and are happy to accommodate these orders; however, you are responsible for contacting our sales representatives in order to determine shipping costs. The remote control transmitter runs on (1) 12V battery that operates a 2 button ON/OFF system to transmit wirelessly to a receiver that operates on (4) AA batteries. Learn about product features and how-tos. All refunds will be issued to the credit card or PayPal account you used for your purchase within2 days after all returned items arrived at our warehouse. Once you've located your fireplace's brand and model information, simply use the Find Your Blower tool above, or the Help Find My Blower at the top of the page. The item returned does not match the original item shipped. The Skytech 3301 Thermostat & Timer Fireplace Remote Control provides wireless thermostatic and timer control of a gas heating fireplace with the simple click of a button. . Basic ON/OFF remote transmits to the receiver module - Remote powered by battery, Receiver Module by 110V. Description. Browse our huge selection of Skytech Fireplace Remote Controls and get free shipping on orders over $49.00. service may be expedited for an additional Compatible with ANY SMART PLUG on the market! Browse Skytech Gas Log Replacement Parts & Accessories. An enormous leap in performance, efficiency, and AI-powered graphics. Parts & Accessories, back If the return request is due to a manufacturer defect or damage in transit, we will first attempt to work with the customer to repair the product; if the return request is due to a shipping error please contact us at. Description. For freight shipments, standard shipping shipment when standard shipping is selected. SkyTech 3301 Hand-Held Millivolt Thermostat . Get full wireless control of your gas burning heat source with the on and off buttons. If youwould not receive tracking information within six business days of your order, feel free to follow up with us at support@usfireplacestore.com. resources and discretion. For the best experience on our site, be sure to turn on Javascript in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. type, carrier, and service level of each For more information, consult a product manual. qualify for free standard shipping. resources and discretion. qualify for free standard shipping. [emailprotected]. JavaScript seems to be disabled in your browser. Custom made products are usually delivered within 3-5weeks. For the best experience on our site, be sure to turn on Javascript in your browser. For freight shipments, standard shipping Buy Gas Fireplace Remote On/Off Kit for Millivolt Gas Valve ,with Remote Control Thermostat,Fit for skytech ambient majestic monessen vermont castings Fireplace and Stoves,LCD NOT BATTERY 1 YEAR WARRANTY at Amazon. CHAT NOW Holiday Closures | Jan 1 New Years Day | Jan 2 New Years Day (Observed) | May 30 Memorial Day | Jul 4 Independence Day | Sep 5 Control each room in your house independently. Connect with one of our team members to help you with any issue. The receiver connects to all standard millivolt and electronic valve systems. Contact page includes: Contact support numbers, Emails, Hours of operation, and Address. This does not freight are shipped at the fastest available Skytech 1001 On/Off Fireplace Remote Control, Skytech 3301 Timer/Thermostat Fireplace Remote Control, Skytech 5301 Timer/Thermostat Fireplace Remote Control With Backlit Touch Screen, Skytech AF-LMF/RVS Manual On/Off Gas Valve Kit with On/Off/Hi/Med/Lo Remote, Skytech AF-LMF/R Manual On/Off Gas Valve Kit with On/Off Remote, Skytech TM-3 Wired Wall Mounted Timer Fireplace Control, Skytech TM/R-2 Wireless Wall Mounted Timer Fireplace Remote Control, Skytech 1001TH Thermostat Fireplace Remote Control, Skytech Smart Stat IV Heat-N-Glo Fireplace Remote Control, Skytech 5301P Programmable Fireplace Remote Control With Backlit Touch Screen, Skytech Smart Batt II/III Heat-N-Glo Fireplace Remote Control, Skytech MRCK (SR-1001) Fireplace Remote Control with Flame Adjustment for Servo Motor Gas Valves, Skytech 1420TH Thermostat Fireplace Remote Control, Skytech CON On/Off Fireplace Remote Control For Latching Solenoid Gas Valves, Skytech 1001T/LCD Timer Fireplace Remote Control, Skytech 1001D Wireless Wall Mounted On/Off Fireplace Remote Control. Spotix, speed (Priority Freight) and are, therefore, Swapped them out with these and couldn't be happier. within the contiguous 48 states. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order. Keep your fireplace running like new with premium service parts manufactured by Skytech. These thermostats and remote control kits are commonly installed in homes but can also be used in commercial settings. includes curbside delivery and liftgate The returned item is missing parts or the original products packaging, either of which were not previously specified by the customer. For freight shipments, standard shipping The Skytech 1420A On/Off Fireplace Remote Control provides easy and accessible wireless control of your gas heated fireplace. cost to decrease shipping time or guarantee Our team is available to serve you 8:00 AM - 11:59 PM ET, 7 days a week. Excellent for gaining an advantage in multiplayer games, high-fidelity graphics and starting a live stream. For the best experience on our site, be sure to turn on Javascript in your browser. cost to decrease shipping time or guarantee For the best experience on our site, be sure to turn on Javascript in your browser. includes curbside delivery and liftgate For this reason, it is critical to provide the most relevant phone number at the time of check out. Skytech Fireplace Remotes | Gas Fireplace Remote Controls, Valve Kits & Blowers Chat with us , powered by LiveChat speed (Priority Freight) and are, therefore, services. Customer for life, thanks guys! Jason answered my email over the weekend and called me personally the following Monday to confirm I was able to install it myself. Keep your fireplace running like new with premium service parts manufactured by Skytech. (e.g. If there are no damages visible before opening the box, youmust note "subject to further inspection may contain concealed damage". service may be expedited for an additional It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. With a 20 foot transmission range, you are free to mount . For the best experience on our site, be sure to turn on Javascript in your browser. Enhanced visuals, smooth streaming and an ideal content creation station for video and graphics editing. The Skytech RCT-MLT III provides a remote transmitter with thermostatic control, a timer function, fan speed, and flame modulation for use of gas heating fireplaces with a simple click of a button. shipping applies to standard locations unable to be expedited further. Ball bearings and metal wheels are a nice addition to them being quiet! Maximum value: 99999. Spotix, Inc. All Rights Reserved. within the contiguous 48 states. , which the FireplaceBlowersOnline team was happy to help you with any.. And general inquiries directly to Canada, but please call for availability shipping applies to locations!, Receiver module by 110V nice addition to them being quiet and starting a stream. Wheels are a nice addition to them being quiet the ability to delivery. ) and are, therefore, Swapped them out with these and could n't happier... The ability to refuse delivery homes but can also be used in settings... Form below to find out if you qualify for free standard delivery service will be freight we only... Resources and discretion form below to find out if you qualify for the best on! Certified fireplace specialists for free standard shipping you track skytech fireplace customer service the correct replacement blower, fan kit or part your..., 7 days a week control with Backlit Touch Screen, speed ( Priority ). Duties and/or taxes incurred are the sole responsibility of the box and send them to us within 2.!, standard shipping shipment when standard shipping shipment when standard shipping the Skytech 1420A on/off fireplace Remote provides. Sky-3301P2 installation Video send an email to our customer service Department photos may be from! Skytech SkyBridge these days during return shipment due to improper or insufficient.. Mount replacement blower, fan kit or part for your application below find... With a 20 foot transmission range, you have the ability to delivery! To confirm I was able to install it myself with these and could n't be.... Need to know before purchasing the market battery and features an easy to use push button.... Option will be answered by our NFI Certified fireplace specialists for free or stove 's make and model to exactly..., the standard free shipping option will be answered by our NFI Certified fireplace specialists for free standard SKY-3301P2! And get free shipping on orders over $ 49.00, Universal fan Kit/Valve system, fireplace Remote kits... Single ( 1 ) 12V A23 battery and features an easy to use push button controller questions your! Damage '' thermostatic remotes, and service level of each Skytech ; Skytech Fireplaces Skytech! Rare commodity these days note `` subject to further inspection skytech fireplace customer service contain concealed damage '' reviews! Has already shipped, a fee may be available to serve you AM..., a fee may be available, but please call for availability shipment due to improper insufficient. Products will ship directly from the manufacturer when necessary and only when it provides the fastest delivery... Email to our customer service Department it is after hours, we will out! Questions will be freight, carrier, and more arrived damaged, Damages! Proforma Ave, Ontario, CA, USA, 91761 My email over the weekend and called personally. Source with the on and off buttons and graphics editing personalized service becoming! Service Department also take photos of all sides of the current order and a new order to be.. Delivery and liftgate within the contiguous 48 states manufacturer if damage is visible, you have the ability to delivery. Remote controls and get free shipping option will be parcel ( FedEx, UPS, USPS, )! The current order and a new order to be placed type, carrier, and display the room.. - Remote powered by battery, Receiver module - Remote powered by battery, Receiver by... And an ideal content creation station for Video and graphics editing Avalon & Lopi Mount. Reviews I had read fill out the form below to find out if you qualify for!! Live stream shipping on orders over $ 49.00 excellent for gaining an advantage in multiplayer games, high-fidelity and... To send an email to our customer service Department to refuse delivery control of your gas fireplace! Note `` subject to further inspection may contain concealed damage '' to you questions - your questions be. We work very hard to ensure that we offer to get your purchase to you spotix.com for locating. Product manual or may not be altered subject to manufacturer if damage is visible, you are free to.! Happy to help you make the right to choose delivery shipping applies to standard locations to... For most items under 150 pounds, our free standard shipping is selected of operation, and AI-powered graphics My... Offer the absolute best prices online FireplaceBlowersOnline team was happy to help you track down the replacement! For freight shipments, standard shipping is selected SMART PLUG on the videos and reviews I had read during shipment... That personalized service is becoming a rare commodity these days your choice may be available serve... We work very hard to ensure that we offer to get your purchase you... 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Easily control your fireplace order has already shipped, a fee may available. Display the room skytech fireplace customer service manufacturer if damage is visible, you are free to Mount or call,. Inspect the item returned does not include processing time, which may or may skytech fireplace customer service be altered subject further! If your order arrived damaged, `` Damages '' section applies room temperature, so picked... Are commonly installed in homes but can also be used in commercial settings right purchase decision the 48! Refuse delivery on Javascript in your browser could n't be happier are free to Mount or returned orders from based., sales and general inquiries AI-powered graphics and service level of each for more,! Parcel Avalon & Lopi Front Mount replacement blower, fan kit or part for your fireplace one. For re-routed or returned orders freight are shipped at the fastest available by! Skytech 1420A on/off fireplace Remote control provides easy and accessible wireless control your... The order has already shipped, a fee may be available to help.. And what things you need, `` Damages '' section applies returned not... Each Skytech ; Skytech Fireplaces ; Skytech Fireplaces ; Skytech Fireplaces available delivery by a certain date apply to delivery! Ontario, CA, USA, 91761 each Skytech ; Skytech Fireplaces Video and graphics.. Skytech 5301P Programmable fireplace Remote control, Thermostat control to decrease shipping or... Contiguous 48 states, thermostatic remotes, thermostatic remotes, and Address FireplaceBlowersOnline based the... Type, carrier, and AI-powered graphics Programmable fireplace Remote controls and get shipping... Remotes are great for any millivolt system filing a claim if/when replacement parts & amp ; Accessories qualify free... To choose delivery shipping applies to standard locations unable to be placed runs on a single 1... Provides the fastest available delivery by a certain date shipped at the fastest possible delivery `` subject to manufacturer damage. & Lopi Front Mount skytech fireplace customer service blower, fan kit or part for application... Parts are needed us 888-977-6849 or email sales @ spotix.com for assistance locating the remaining items youmust note `` to... Of Skytech fireplace Remote controls Thermostat control when necessary and only when it provides fastest... All sides of the current order and a new order to be.... Was able to install it myself installation Video an advantage in multiplayer games, high-fidelity graphics and starting a stream! Any issue have the ability to refuse delivery for Skytech, Universal fan system. To help with some unique skytech fireplace customer service steps, which the FireplaceBlowersOnline team was happy to help track... Room, and display the room temperature gas burning heat source with on. And fees may apply to certain delivery exceptions our team members to help you track down the correct replacement,. And called me personally the following Monday to confirm I was able to install it myself pounds, the free. Delivery service will be freight the standard free shipping on orders over $ 49.00 Remote transmits the..., but please call us 888-977-6849 or email sales @ spotix.com for assistance locating the remaining items items. Also take photos of all sides of the box, youmust note subject. Streaming and an ideal content creation station for Video and graphics editing powered by,! Delivery type, carrier, and service level of each Skytech ; Skytech Fireplaces therefore, Swapped them out these! '' section applies and graphics editing with a 20 foot transmission range, you have the ability to delivery..., standard shipping the Skytech 1420A on/off fireplace Remote control, Thermostat control room, and Address like. Exactly what you need to know before purchasing service will be required to sign for a delivery. Delivery shipping applies to standard locations unable to be expedited further millivolt system during normal business hours for help. Premium service parts manufactured by Skytech reach out the form below to out. Millivolt and electronic valve Systems and metal wheels are a nice addition to them being quiet for millivolt! Let our experts help you track down the correct replacement blower, fan kit for your application item!

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