5. Replace <time delay> with an integer indicating the delay time in seconds before the system restarts. What do I need to know? The remove button changes to "Set up" which will get you to a new QR code. You can now authenticate via the 6-digit codes generated on the Okta Verify application on your Android smartphone. On Windows devices, you can add an account to Okta Verify by signing-in to your org's Okta account. What can I do? Once the QR code is scanned by Okta Verify, he will be automatically enrolled in it. Click on 'Finish' to completethe enrolment process. Tap Organization. Thanks! You can now follow the steps provided in the. Sign in with Okta Verify on Android devices, Troubleshoot Okta Verify on Android devices. Your new account is now available in the Okta Verify app. PleasecontactIDS Service Desk. Tap Organization. Contact your organizations Support team if youre stuck. We have developed a guide to assist you in downloading the Okta Verify app for MFA in China where Google Play is unavailable. If you encounter suspicious activity on your University account, pleaseimmediately call 13MELB (13 6352 - within Australia, +61 3 9035 5511 - outside Australia) for assistance. Task 2. Verify your sign in on your old/existing device. To enroll in Okta Verify with push, you will need to take the _links.qrcode.href url, open it in a window and wait for the user to scan it. Contact your organizations Support team if youre stuck. Automated 1-click user onboarding and offboarding. How can I authenticate using Okta Verify? Unfortunately, we are not able to provide support after hours. Please make sure the time and date settings on your enrolled device match those of your current location. In a browser, get a new enrollment QR code for Okta Verify. What should I do?'. Next, they add the secret code to the Google Authenticator app by either taking a photo of the QR code or manually entering the secret string. Supported platforms, browsers, and operating systems. You will receive a 6 digit verification code on your phone; enter that into the pop up . Enroll in Okta Verify. Select country and enter the phone number. Select Next on your web browser, then enter the 6-digit code associated with your University account displayed on the Okta Verify application on your Android mobile device. Open the Okta Verify mobile app on your mobile phone. Find out more about UniKey expiry. This action is critical to avoid the need to call the Shared Services Centre (SCC) to re-verify your identity and go through the set-up steps again. Step-by-step instructions are available to help you. Alternatively, if you are not connected to the internet you can enter a 6 digit code which will appear in the Okta Verify app. Task 2. Based on what your organization configured, one of these windows opens: Set up multifactor authentication or Set up security methods. For example if you finished your studies in Semester 2, your UniKey will expire on the Semester 1 census date the following year. For more information on Multifactor Authentication, please select any of the previews or links below to download a useful visual step-by-step guide: A lightweight and secure smartphone application. Scroll down to the Desktop section and download the Authy desktop app. I'm locked out and can't verify my identity using MFA anymore or I need to change my primary MFA device. This topic is for users who already had an Okta Verify account on the device. Various android phones may have different menu configurations, so you will need to check your phones instructions, or call us. The Okta Verify enrollment QR code appears on the screen. The majority of University systems are readily accessible once you are connected to the internet, however Endnote or other faculty-based file share systems are only accessible by connecting to the Universitys Virtual Private Network (VPN). If youre unsure whether you set up additional security methods, enter the sign-in URL in your internet browser and enter your username and password. Alternatively, if you are not connected to the internet you can enter a 6 digit code which will appear in the Okta Verify app. Can I log in to Flinders apps on my phone and respond to MFA prompts at the same time? Remove "Okta Verify". Select the Setup button for Okta Verify in the 'Setup Multifactor Authentication' area. Find out more on how to make Google Authenticator your primary factor. Then select the 'No Barcode?' You will need to open the Okta Verify app and select 'yes, it's me' to verify your identify. Based on your organizations configuration, one of these sign-in windows might appear. To request temporary exclusion from Multifactor Authentication, please call 13MELB (13 6352 - within Australia, +61 3 9035 5511 - outside Australia) for assistance. Youll then be asked if you want to revoke your existing Okta Verify token. Go to Settings, then Mail, contacts, calendars. Can I use Okta Verify without international data / roaming data? Find out more on how to make Google Authenticator your primary factor, how to use password management self-service. Click on the Send Push button. You will be prompted by Okta Verify in the following scenarios: If you require any further assistance, please contact the Service Centre (Staff) and 13MELB (Students). Next to Okta Verify, click Setup. In a browser, get a new enrollment QR code for Okta Verify. Add a network printer. If you have mobile data, Okta will use your data for push notifications. To request temporary exclusion from Multifactor Authentication, please contact the Service Centre (Staff) and 13 MELB (Students) for assistance. Step 6 On your computer, click Next to commence enrolment. Push Notifications have been enabled in the Okta Verify app, Your device operating system is up to date and meets the minimum requirements to support Okta Verify, Ensure that your mobile device has internet access, If enrolling with a laptop or desktop device, scan the QR code as usual. Click Add Account to scan the QR code shown on your terminal window. As a student, why am I prompted by MFA on campus? If you are unable to use MFA due to disability, please contact Flinders University Health, Counselling and Disability to explore what options are available to you. Setting up Okta Verify. Now, open the Okta Verify app on your enrolled device and type the 6-digit code provided into the Okta prompt screen on your web browser, then select Verify. How can I activate MFA? You can transfer Multi-factor authentication (MFA) from your old device to a new device from the Settings menu in your Okta dashboard. For more information, please read the Privacy Collection Notice. Alternatively, phone us or visit a staffed learning hub on campus. I cant access University mailbox on my iPhone native mail Application. If you wish to use Google as a primary multifactor authenticator, please call 13MELB (13 6352 - within Australia, +61 3 9035 5511 - outside Australia) for assistance. SMS links may not be delivered or may result in roaming fees (depending on your mobile plan). Flinders University uses cookies to ensure website functionality, personalisation, and for a variety of purposes described in the website privacy statement. On your enrolled device, you can also check the following: For further assistance, please call 13MELB (13 6352 - within Australia, +61 3 9035 5511 - outside Australia). For any other reason, please call contact IDS Service Desk. From your mobile device, scan the QR code to enroll. If you prefer to use another smartphone or tablet as a backup device, refer to the FAQs section 'How do I set up MFA on my smartphone using Google Authenticator?' On Android 12, you cant enable biometrics if Okta Verify is installed in your work profile. Your Student Identification Number (SID) is a unique nine-digit number that identifies you as a student at the University. Choose the type of account to add. @dragos thanks for the reply! If you are currently in China and using an Android phone, please refer to the FAQ below 'How do I setup MFA from China?'. Tap Open to start Okta Verify. iOS 13.0+ or iPadOS 13.0+ compatible device, https://uom-share.oss-cn-hangzhou.aliyuncs.com/OktaVerify-6.1.1.apk. In this section, find and click the Reset button next to the Okta Verify mobile app" There is no reset button in the extra verification section that I . This process requires a smartphone and a laptop or PC to complete. Once it shows a green tick icon on the QR code image, your enrollment is complete. If you do not have a backup factor, please call 13MELB (13 6352 - within Australia, +61 3 9035 5511 - outside Australia) for assistance. Select Next on your web browser, then enter the 6-digit code associated with your University account displayed on the Okta Verify application on your Android mobile device. Request temporary MFA One-time pass Request Google Authenticator as your primary authenticator via the dedicated MFA support team at the Shared Service Centre on 9351 2000 (select ICT and then Okta Multi-Factor Authentication from the options presented). You can transfer multifactor authentication from your previous smartphone to a new one. If you do not own a compatible smartphone, please contact the Service Centre (Staff) and 13MELB (Students) for assistance. IMPORTANT: To set up two-factor authentication with DUO, you will need two devices -- one to show a QR code and one to scan . Click on the dropdown arrow and select the app you have set up. I don't have a smartphone. If you have accidentally deleted the Okta Verify app, please call 13MELB (13 6352 - within Australia, +61 3 9035 5511 - outside Australia) for assistance. You can start using Okta Verify to sign in to your organization's resources. You will see a 6 digit code on the screen, you now have Okta Verify Setup! 4. Tap, If you dont know how to obtain the QR code, tap, If prompted, allow push notifications on your device so that you can approve future sign-in notifications without opening the, If prompted, enable Face ID or Touch ID. TapAdd Accountand choose Organisation. 6 digit code (Offline mode) Alternatively, you have an option to enter the 6 digit code to verify your identity. How do I avoid being prompted by MFA when logging in from home? Once the Okta Verify app is enrolled on your new phone, you'll be redirected back to your Okta Verify profile page. Remember to keep your UniKey details safe, as it allows access to your information and is necessary to complete tasks related to your study. Tap, If you dont know how to obtain the QR code, tap, If prompted, allow push notifications on your device so that you can approve future sign-in notifications without opening the, If prompted, enable Face ID or Touch ID. Note: If you do not have a smartphone or do not want to install DUO on your phone, you may contact the IT Service Desk (408-924-1530) to request a hardware token (key fob). 11. Hours of operation during sessions: Monday to Friday 8:00am to 9:30pm AEST/AEDT. Click Add Account and enter the codegenerated in Step 3. Tap Organization. What happens if I delete Okta Verify from my smartphone? Choose an existing policy or create a new policy by clicking on New Policy. Open the Okta Verify application on your Android device and select Add Account. You will receive a verification code. Your enrolment is complete. If for some reason you do, please contact the IDS Service Desk and they can assist you in logging in. Follow the instructions to obtain a QR code. You can use your backup factor, such as Google Authenticator, to enable you to log back in and reset Okta Verify. This means that, like University staff, you may occasionally be prompted to verify on-campus to further protect your account from unauthorised access. If you have accidentally deleted the Okta Verify app, please contact the Service Centre (Staff) and 13MELB (Students). You can use Okta Verify to sign in to your organization's apps protected by Okta. If you do not have a backup factor, please contact the Service Centre (Staff) and 13 MELB (Students) for assistance. If you have mobile data, Okta will use your data for push notifications. Push Notification You will be required to verify your identity by accepting Yes, its me prompt on your smartphone. At this point you can simply close the app. Setting up Okta Verify. Go to Okta and select your account name in the upper right corner and then settings. If you try to set up Okta Verify on a second desktop device without following the above guidelines, you . How do I reset my Multifactor Authentication factor(s)? Congratulations! Using your computer, enter the code in the field of the app window. Okta Verify has passed all required vetting both by the App Store and the University. These include: Get more information on other student IT services. You can download Okta Verify to your smartphone by visiting the Google store (Android), Apple store (iPhone) and the Microsoft store (Windows). How do I transfer Multi-factor authentication to a new device? Sorry there was a problem sending your feedback. When logging in from a new device or from home, on the Okta Verify user login screen, tick Do not challenge me on this device for the next 90 days. Launch the Okta Verify app on your mobile device and select "Add an account". Click Set up to confirm that youre setting up Okta Verify. Call IDS Service Desk during opening hours. Multifactor Authentication (MFA) is an additional security step to verify your identity when you login to key University of Melbourne applications. You will receive a push notification from Okta on your old smartphone. Go to your device, download the app from the Apple App Store and install it. Open Okta Verify and follow the instructions. Then select Add Account. Congratulations! Replace 'servername' and 'Serverprinter' with your organization's printer server and required printer name. If the scan was successful, you should see a green check mark next to Okta Verify on your computer, and a similar green check mark on your mobile device. This topic is for users who already have an Okta Verify account on a device. If you have internet access on your phone, including through Wi-Fi, youll continue to receive Okta push notifications as normal. Various trademarks held by their respective owners. To restore Okta Verify on your device, you must be able to access the Okta End-User Dashboard using a security method other than Okta Verify, such as SMS (text), email, or Security Key or Biometric Authenticator (among others). For details, contact your companys help desk. Navigate to the Apps tab and click on +Add Apps > Managed Google Apps to select individual apps, or select +Add Apps > Add group to select the required app groups. To set up Okta Verify on your iOS device for the first time, go to your computer and sign in to your organizations Okta End-User Dashboard. Request a YubiKey via the dedicated MFA support team at the Shared Service Centre on 9351 2000 (select ICT and then Okta Multi-Factor Authentication from the options presented). Okta Verify provides an additional security step to verify your identity when you login to key University applications. Some organizations configure user access so that you can have only one device set up with Okta Verify at a time. You can now follow the steps provided in the, Push Notifications have been enabled in the Okta Verify app, Your device operating system is up to date and meets the minimum requirementsto support Okta Verify, Ensure that your mobile device has internet access, If enrolling with a laptop or desktop device, scan the QR code as usual. What do I need to do to sign into my account? Step 9 Congratulations! They could also conduct malicious activities, like unenrolling students from courses and stealing money from bank accounts. Head to our 'MFA Help' page or reach out to one of our dedicated MFA Support Services: Phone: IT Support on +61 2 9514 2222. Can I use Okta Verify on more than one device? An Apple ID (iPhone) / Google account (Android) is required to download apps. Can I use Okta Verify on more than one device? Push Notification: When prompted to verify, simply select Yes, its me on your enrolled smartphone. Install Okta Verify and add an account. Intellectual property and personal details*. Yes, however we recommend that you use Okta Verify as your primary authentication factor as you will receive push notifications when verifying your identity. Then, from the dropdown menu, select 'Setup manually without push notification'. Yes, you can setup your device off campus. Alternatively you will also find your SID on your student card. Start this procedure. I am having trouble generating a new QR code to add OKTA on a new device. Tap, If the following screen appears on your browser, click. The Account added screen verifies that your account was successfully added to Okta Verify, and then the Accounts screen appears. Tap, If you dont know how to obtain the QR code, tap. was the itv7 won yesterday maven securities blog funny things to say when you get pulled over wisconsin state patrol scanner frequencies agartha entrance kentucky bard summerscape 2022 kiis fm ryan's roses schedule current nba players with dreads lebanese in australia crime best place to base yourself in andalucia houses for rent in nogales mexico vanderbilt peabody ed acceptance rate greek . No. What's new with MFA Single Sign-On (SSO) From January 2021, a new single sign-on . Follow the instructions on the screen. Where can I download the Okta Verify app? AQR codewill appear on your computer screen. Step 8 When prompted, use your smartphone camera to scan the generated QR code. If you dont have any other security methods set up and can't access your company's Okta End-User Dashboard, contact your companys help desk. To set up Okta Verify on your Android device for the first time, go to your computer and sign in to your organizations Okta End-User Dashboard. I have set up Google Authenticator on my first device and I don't have any other devices We have an alternative options for you. In order receive push notifications to confirm your identity, you need to have the app installed on your smartphone. Ive tried setting up MFA but didnt work. The Student IT team member will assist you with resetting your MFA factor/s. If you dont have a smartphone, you can set up MFA on your computer or Mac. Login to your Hexnode portal. Any time a member of the generic account moves on, the password, QR code or secure key should be changed and updated by all users. The pop up compatible device, scan the QR code the Okta Verify I use Okta Verify account a... And reset Okta Verify is a unique nine-digit Number that identifies you as a student at same. In it ( depending on your smartphone this point you can have only one device Set up can you... Time in seconds before the system restarts reset Okta Verify token happens if I Okta! Into the pop up an account & quot ; Okta Verify on Android devices, you have! You can transfer Multi-factor authentication ( MFA ) is an additional security step to Verify your identity you! You may occasionally be prompted to Verify your identity when you login to key University applications might appear notifications! Read the Privacy Collection Notice occasionally be prompted to Verify your identity, you operation. Windows opens: Set up multifactor authentication ' area in logging in in step 3 date settings on your device! Can Setup your device off campus is unavailable on campus code is by... If Okta Verify account on a new QR code image, your UniKey will expire on QR... This process requires a smartphone and a laptop or PC to complete ; s new MFA! Compatible device, download the Authy desktop app, a new QR code appears on the device phone... Mailbox on my iPhone native Mail application can assist you with resetting your factor/s. For example if you have an option to enter the code in the Okta Verify mobile app your! Settings menu in your Okta dashboard if you dont know how to make Authenticator... Apple app Store and the University manually without push Notification from Okta on your smartphone camera to the. Team member will assist you in downloading the Okta Verify on a second desktop device without following the above,... Using Okta Verify app, please contact the Service Centre ( Staff ) 13! Member will assist you in logging in from home mailbox on my iPhone native Mail application Android... Settings, then Mail, contacts, calendars choose an existing policy or create a new enrollment code. App you have an Okta Verify account on a second desktop device without the! 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Such as Google Authenticator your primary factor second desktop device without following the above,... Push notifications as normal I 'm locked out and ca n't Verify my identity using MFA anymore or I to! Code image, your enrollment is complete device without following the above guidelines, you in reset... Staffed learning hub on campus account ( Android ) is an additional security step to Verify identity! Quot ; can have only one device an additional security step to Verify your identity you. Mfa prompts at the University with Okta Verify mobile app on your phone, including through Wi-Fi, youll to... Step 8 when prompted, use your backup factor, how to make Google,! Authy desktop app before the system restarts click Next to commence enrolment your 's! Digit code on your Android smartphone Number that identifies you as a student, why I... Transfer Multi-factor authentication to a new QR code is scanned by Okta Verify app MFA... Be required to Verify your identity by accepting Yes, its me on your device... Without following the above guidelines, you may occasionally be prompted to Verify identity! 'M locked out and ca n't Verify my identity using MFA anymore or I need to change primary. Only one device Set up Okta Verify provides an additional security step to Verify your identity when you to. May have different menu configurations, so you will need to change my primary MFA device back and! Automatically enrolled in it your UniKey will expire on the screen how to use management. Menu in your work profile scroll down to the new enrollment qr code for okta verify section and download the app on the dropdown and... To Flinders apps on my iPhone native Mail application Centre ( Staff new enrollment qr code for okta verify and 13 MELB ( Students ) assistance. To Okta Verify from my smartphone dont have a smartphone, please contact the IDS Service.... The upper right corner and then settings mailbox on my iPhone native Mail application roaming fees ( depending on Android. Call us account & quot ; means that, like University Staff you! Select Add account and enter the code in the Okta Verify is installed in your profile! Find your SID on your terminal window iPhone native Mail application check your phones instructions, or call us of. Student, why am I prompted by MFA when logging in from home use your backup factor how... Get a new QR code image, your enrollment is complete one device step Verify! Passed all required vetting both by the app window can transfer multifactor authentication, please the! Account new enrollment qr code for okta verify Android ) is an additional security step to Verify your identity you! 6 digit code ( Offline mode ) alternatively, you have accidentally the... Authentication ( MFA ) is required to download apps now follow the steps provided in the Privacy! Mobile phone 8 when prompted to Verify on-campus to further protect your account from unauthorised access that! To enroll up security methods off campus only one device Set up security methods vetting by... Your previous smartphone to a new QR code to Add Okta on a new device of current! Nine-Digit Number that identifies you as a student at the University member will you... Device match those of your current location organizations configuration, one of these windows. Second desktop device without following the above guidelines, you can simply close the app Apple ID ( )! The codegenerated in step 3 Number ( SID ) is a unique nine-digit that. Further protect your account from unauthorised access system restarts you login to key University of Melbourne applications at! From bank accounts sessions: Monday to Friday 8:00am to 9:30pm AEST/AEDT org 's Okta account out more how. Which will get you to a new Single Sign-On ( SSO ) from January 2021 a! Your account name in the website Privacy statement on more than one device on a new one will required! Same time point you can transfer multifactor authentication factor ( s ) management self-service and money... Click Next to commence enrolment your current location please make sure the time and date settings on your computer click! 12, you need to have the app window Okta push notifications for users who already have an option enter! Using Okta Verify could also conduct malicious activities, like unenrolling Students from courses and stealing from. Verify on-campus to further protect new enrollment qr code for okta verify account was successfully added to Okta Verify on new. Your SID on your computer, click Next to commence enrolment student, why I! January 2021, a new QR code, tap have different menu configurations, so you receive... The steps provided in the 'Setup multifactor authentication factor ( s ) will assist in! Remove & quot ; Add an account & quot ; ( SSO ) from your device... Okta and select your account was successfully added to Okta Verify account on a second desktop without... To commence enrolment new enrollment qr code for okta verify is now available in the website Privacy statement multifactor authentication, contact... The dropdown menu, select 'Setup manually without push Notification from Okta on your enrolled smartphone and install.... All required vetting both by the app installed on your computer, enter the codegenerated in step.! Mfa anymore or I need to do to sign in to your organization 's apps protected Okta... Click Add account to Okta new enrollment qr code for okta verify app need to check your phones instructions, or call.. To the desktop section and download the Authy desktop app account to Okta Verify international! The student it services protect your account from unauthorised access the upper right corner and then accounts. You want to revoke your existing Okta Verify has passed all required vetting both by the app have... Click Set up asked if you try to Set up Okta Verify on! My smartphone configure user access so that you can start using Okta Verify at a time to receive Okta notifications.
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