Taxi arrived on schedule at 4am so I was able to check in with time to spare. The public transport is cheap and easy to use. This is not a four start property. We stayed here twice within a three week period. I didn't eat in the restaurant or order from room service, but the menu offered looked appetizing. This is primarily an airport hotel. when you check out you will be charged for your shuttle ride I believe it was 6 Euro - well worth he convenience. They do have a shuttle bus (EUR 7,-/way), but it only runs once an hour and only certain times of the day. Book room007 Select Via Veneto, Rome on Tripadvisor: See 18 traveller reviews, 130 candid photos, and great deals for room007 Select Via Veneto, ranked #1,111 of 1,385 hotels in Rome and rated 3 of 5 at Tripadvisor. Dear Guest thank you for your feedback, your satisfaction is our priority. Excellent Service from Roberta and Alessandro from Front desk office . Dear Guest thank you for your rating. The service was friendly and amazing. Stayed for 1 night in late April, Reception staff were not that friendly upon arrival, however, the room was great, nicely furnished, bonus of having a kettle with tea & coffee. No complaints but likely would stay at Hilton which is next to Airport. Due to close proximity to airport we chose it , and indeed stay was good We checked in quite late and were tired so couldn't enjoiee it bit more , but the stay was good would definitely choose it again .. :). But what you will get is clean, comfortable rooms and a good nights sleep before your flight. They were already tearing down the buffet and took things away right from in front of us then started cleaning while we were eating. We did walk along the streets and found a couple of places to stop for a drink. The staff was very friendly and helpful with excellent English spoken. Usually the customers are asked the terminal where they have to get off and several stops are made, not all customers are left at the same terminal. The following morning we went to breakfast arriving just 15 minutes before it closed. There was a beautiful. We used it several times. I am so delighted to present the above hotel to every one wishing to stay close to airport, this hotel is the answer. Reply received, however, found reply in practice to be misleading. The room was nice and clean and staff was friendly. Not a pleasant stay at all ! Thank you Francesco and Alessandro! On arriving at the hotel we complained about the shuttle driver but the receptionist (male) checking us in was not at all interested or sympathetic. Felt catfished by this hotel's website which showed renovated clean rooms. They really don't care about their customers especially tourists. I didn't eat there so can't comment on the food quality. Room was small, beds were ok at best. The staff was very helpful and spoke English. The hotel is comfortable with modern facilities and a pleasant restaurant on site. The airport shuttle they offered was perfect for our needs. When the tried to stop us, my husband and I said no and kept walking. Very little bathroom. Got assigned Room 219 and the first clue was that the halls of the building were HOT. But after a minute the shower leaked badly all over floor necessitating use of towels. Would not hesitate to stay again! It was "seafood takeout" meaning we ordered inside at sat at a sidwalk table (lots of tables inside too). The food is really good too. I would recommend taking the shuttle from the airport rather than the 25 Euro city taxi. Breakfast was free. Managed to get the last shuttle from the airport to the hotel. This is evident from everything you wrote, including many untrue things. Pool was small but nice for a quick swim. Taxi is 15 at daytime, 25 at night. There is also a gym and swimming pool, i think outside though did not see these. They show breakfast and airport shuttle as amenities but don't disclose that you pay 11 euros per person for the shuttle and the breakfast is not free. When we came back after 2:00 to check-in. Highlights at the business hotel include an a la carte restaurant, a lounge bar and Hotspot wireless internet access in the rooms. It is convenient but a little over priced. The shuttle was confusing to find and once it arrived there were many others trying to get on it too. A big thank you to Armo and the young lady (I didn't get her name) who worked at the restaurant. (we ended up taking a taxi to the hotel, as we arrived at the airport in the morning and the shuttle didn't start its pickup runs until 1pm.) It's a big racket between the hotel and drivers. We took the shuttle back to the airport for only 6 Euro each. The Best Western Hotel Rome Airport is ideally located in the center of Fiumicino. I've traveled all over the world and never experienced this from an airport hotel. Too bad because it would otherwise be ideal for a quick stopover for landing/departing Fiumicino. All rooms feature a kettle and private bathroom with hairdryer. They did not question in all that time of possible error? I went back to the front desk myself while my wife waited in the room for me to return. Fast check-in and out. Would recommend if you are looking for a convenient hotel for a stopover at Rome Airport or for the night before a long haul flight. We try to do the best for offer you a pleasent stay. When we called the hotel, we were happy to learn that the maid staff turned it in and it was safely being kept at the front desk. As I hurried my breakfast I was actually ready in time for an earlier shuttle, than the one I'd booked, which I switched to without any fuss. Very glad I didn't take the train from Naples to airport and call for shuttle.7euros each one waytrain 14 euros eachJust take a taxi and be sure its the real Rome taxi,basically same cost.No restaurant availability until 7PM after. They know how to make a traveler feel welcome. So I found it interesting to see another side of Italy. The beach nearby had a lot of character and was breezy with a gritty vibe to it and lots of families, not anything at all like Rome with some liquor shacks that reminded me a bit of Jamaica where we enjoyed local color and inexpensive drinks. Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. The rooms were comfortable as we were only staying the night, I like to say special thanks to Davide who served our grumpy group at 11 pm with a very warm welcome and at breakfast he treated us as he had known us forever. Desk clerk not engaging at all. We had an unexpected change in travel plans during a recent trip to Italy and spent two nights at the Best Western Hotel Rome Airport. Nowhere on the site did it indicate that it would cost $10 euro per person so that was definitely a surprise especially for such a short trip! I'll bet there is a luggage charge too, though this is unstated. For only 6 euros - a shuttle ride to airport every 1/2 hour. Nevertheless, the property is very modern, an older part thoroughly remodelled and updated, and a newer constructed wing. Best Western Hotel Rome Airport is located on a river and in an area with good airport proximity. We are really happy that you appreciated the room, cleanless and the sanification. I would not stay there again, area that it's in is not that special either. The room was stuffy and warm and maintenance had to come to get the window open for us as it was not functioning correctly. We were placed in a handicapped room which we did not request. Was not there long between flights but seemed to offer some good facilities for a airport hotel. Be sure to ask for a top floor room for maximum quiet. The room was amazing very clean and really comfortable. Was impressed with the Great selection of free shower gel, creams etc.. The hotel staff are pleasant and efficient. Airport a few breaths away (google their shuttle times if you want to align your travel times with this six euro pp one way service to and fro airport, as it runs only in the day). Other than that our double room was very small and breakfast not more than ok. Ridiculous! Staff on reception indifferent. We regret that you did not read our directory on the desk where it says that the wake-up service, as now in all the hotels in the world, is available by calling the reception. That wasn't a big problem for me and I understand they were trying to take care of a large group. The food looked really nice. (We did not book it to take us from the airport to the hotel and the Taxi Supervisor charged us 30 Euros; should have been 20 but such is life. But the lobbies, pool area, room, and bathroom were all very fresh and light and bright. This hotel was very close to the airport and convenient with the shuttle bus service. Very accommodating front desk staff. There is also a pool for those spending more time there, but we did not make use of it, and it was probably closed up for the season anyway. I will stay there again, and it was very reasonable. Bathroom shower worked but was hard to operate. Stayed here for a night to catch an early morning flight rooms are basic but clean and the wifi connection was poor on that day. They were very eager to help. A good review helps. We were alarmed and obviously brought it to the attention of Alessandro at the front desk when checking out. The air conditioning was not effective as the was a part of the ceiling in the room that was open so although the air conditioning worked it was not cooling the room, the restaurant charges for the bread that was served with the dinner which we we not told about , they called it a cover charge . As I mentioned I arrived at 1 in the morning. The meals were delicious and the staff were very attentive and caring- anticipating our every need. The minibar was well stocked. Caution! I went down to the reception and the very pleasant lady said she'd "get engineering to look at the problem". No one showed up and the problem remained. Please check your Best Western Rewards ID or your email. I was really impressed by this BW and their great staff. The front desk was so kind and accommodating. Paola C, Direttore at Best Western Hotel Rome Airport, responded to this review Dear Guest thank you for your feedback. Glad for your visit, best regards. We were provided leather bound menus and therefore handed in our evening meal slips. AVOID. The room was so small and we had been in the airport so long we needed to stretch out. Everything you might want in an airport hotel. Necropoli di Porto Isola Sacra and Ostia Antica are notable landmarks, and travelers looking to shop may want to visit Parco Leonardo. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. They had a pool, an exercise room and ice machines. I was travelling solo but got the best of attention. We did not utilize these amenities. Functional and well-appointed, the Best Western Hotel Rome Airport is a modern 4 Star hotel situated very close to the main airport of Rome, the Leonardo da Vinci International Airport at Fiumicini. I appreciated the nearness to the beach too, and the excellent restaurant across the street (I do not know the name, but it is directly across and slightly towards the beach, less than a half block away, and makes fresh pasta and sauce -- this had the BEST pasta I had in two weeks traveling through Italy). On on arrival staff at reception told us the pool were closed due to a private party. We booked this hotel for its proximity to the airport and if that's all you're looking for, it is only 10 mins away. The outside dining at the restaurant was enjoyable, and the food was pretty good for a hotel! Early check-in costs $25 euros. Hotel does offer other shuttles into Rome- again at a reasonable cost. THe Caesar salad we ordered was quite good with nice chucks of chicken in it. Technologies to support the interaction with the staff to promote social distancing. Francesco and Alessandro spent as much time as we needed to understand which bus to board (about 3 minutes from the hotel) to get into Rome as well as the airport. Best Western Hotel Rome Airport Via Portuense 2465, Fiumicino, 00054 Italy Reservations Toll Free Central Reservations (US & Canada Only) 1 (800) 780-7234 Worldwide Numbers Hotel Direct +39 066507221 Edit Edit Captions View Gallery View Gallery 25 Exterior 1 Lobby 5 Guest Rooms & Suites 6 Meetings & Events 6 Recreation & Fitness 3 Best Western Hotel Rome Airport is a luxurious 4-star property set in a prime location in the centre of Fiumicino. Our dinners were excellent, as was the service. It was Saturday night - the place was alive and bustling with the locals out to dinner. thank you Davide for you italian hospitality. Paola C, Guest Relations Manager at Best Western Hotel Rome Airport, responded to this review Dear Guest thank you for your feedback. Cheap towels below this hotel level. Paola C, Guest Relations Manager at Best Western Hotel Rome Airport, responded to this review Dear Guest I am very sorry to read your anger towards us. We also ate at the hotel and had a very enjoyable meal and wine. The location is within easy walking to the city center and has a nice restaurant. Nice 15 minute walk down the wharf to the sea. The only positive was the shuttle to the airport, affordable, friendly and on time. We come here almost every several months (minus Covid). As we were leaving 5.30am we decided to shower before going to bed. However, the hotel had turned off the air-conditioning as it was now considered winter. Hotel was close, convenient and offered great Wi-Fi and very comfortable beds. Nothing fancy but also nothing wrong! The buffet breakfast was very nice, with lots of fresh food. Most places do try to accommodate their guests if possible. Well that's a convenient service- not! I opened the windows to let the room cool down and was serenaded by hysterically barking, yowling dogs and screaming jets. TV reception is good. Thank you for your suggests. Dear Guest I am very sorry to read your anger towards us. Good choice by us. There was a problem loading the reviews. this works ! Rooms are modern, very clean and spacious although the bathroom was quite small and crammed.. WiFi worked great. It was average, nothing special, ordinary food. Oh, good luck with your carry on luggage; appears the staff are contracted from the airport and don't offer the same level of customer service as the carrier's own employees. were so so nice, caring and accommodating, that I simply can't wait to return. The staff greeted we three weary travelers most promptly. Warning to people with long legs - you might not fit on the toilet - the space between the toilet and shower is 12 inches - see picture (nice pool though), This hotel I found trough Bestwestern and they looked close and are probably the closest hotel in Rome. Free WiFi and Printer facilities are provided. Great breakfast. First cab heading there last night tried charging 30 euro and ended up getting one for 20. The idea of a shuttle not operated by the hotel gave me reason to pause to think, before booking, but it was straightforward and everything went to plan. The wallpaper was torn and they didn't even bother to tack it back up.The outlets were not particularly good for charging electronics. Although they did not have much food, they did bring me some packaged gluten free biscuits to have. The restaurant in the hotel was satisfying and fairly priced for what it was. Quality that other come to expect from Best Western hotels. The hotel has blocks so I was in a different block to the reception which was fine and i personally found it quiet, didn't hear any noise from the airport, one odd thing was that going into the block there are two staircases and you can only access some rooms from each so it took a while to work this out at first, could be better signposted. Very dark and dingy. Instead there is a shuttle bus at a price of 7 each way. Actually finding them is a challenge and even station staff weren't quite sure how I would find them. The rooms are clean and updated. We were only staying here for a night before we caught a flight home. Run down, dump of a hotel, right under where the planes fly so every time one takes off or lands, you are woken up. Do not book this place if you are arriving early.. Hotel shuttle was 7 euros per person each way. The room and hotel in general is very clean with sanitizing being taken very seriously. However, the second we walked into our room, it reeked of smoke. I selected this hotel because it offered a shuttle to and from the airport. Breakfast is enough and good quality. The pool was the highlight. The room's carpets were worn and had ground-in dirt. They started to pursue us, but we ran away. Then the young people arrived, they were immediately served pizza. They held our bags for us past check out time and booked us another night with no problem. After a 45 minute wait we decided to take a taxi. Also here you had to go via Rome Central and back if you went with public transport. I therefore turned it down as low as it would go and went to check my email before going to sleep. Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review Dear Guest On behalf of our entire team, I would like to apologize for not exceeding your expectations. Water pressure is great. Wouldn't walk after dark. We found some very authentic restaurants within an easy walk from this hotel that were affordable and delicious. The hotel is very attractive. Watched World Cup soccer, fell asleep and just glad to get home the next day. Rooms are clean. Even with all the extra charges for early check in, brunch, and transport, it was still cheaper than the airport Hilton. Find out what food and drink options you could be enjoying at this property. Typical BW experience with the advantage of being really close to the airport. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Especially wonderful were Amro El Sharkawi ( Food and Beverage Manager) and his staff at the hotel restaurant. I picked it because it is the closest hotel to Rome Airport and we had a very early flight. DO NOT STAY THERE! Usually the customers are asked the terminal where they have to get off and several stops are made, not all customers are left at the same terminal. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Paola C, Guest Relations Manager at Best Western Hotel Rome Airport, responded to this review Dear Guest I have never read such an accurate evaluation as yours. Thank you for your visit. I will be back and please, if you ever come to Arizona, let me know!!! ), and the airport shuttle arranged by the staff was right on time and cost just 7 euros per person. I stayed for few hours only. and a little balcony. It takes about 10 minutes to get to/from the airport. The hotel was older but well run with attention to detail. When I arrived at Fiumicino airport I thought I'd be able to find the shuttle bus easily, but to my dismay ran into dead ends. I would recommend for a night if you need to be near the airport. The TV in the room is very small. Problem quickly overcome. The breakfast buffet was plentiful (far more extravagant than an American continental breakfast!) Dear Guest thank you for your rating. This hotel is a most convenient, comfortable and welcoming hotel for any one flying in or out of Rome. Rooms are small but clean. This hotel should not be a 4 star hotel, it should be a 1 star. The airport bound ride was more than 5 minutes late so suggest to allow extra time in your schedule. $10.00 euro discount on a $250 Canadian dollar room. I was there in June 2019. It did seem they stopped about midnight but they fired back up about 4am landing to the North over our hotel. This means taking a 15-minute cab ride from the airport. Problem was the information we not up to date in the email and we waited about 45 minutes and missed a bus before some nice person told us the correct parking slot for the hotel bus. I only stayed in one, reserved one but they would not so anything to credit my account. Will definitely keep the hotel in our planning. Amro Sharkawi, food and beverage manager, saw to our every need while dining for dinner at the Hotel Rome Airport, Best Western. Breakfast was OK. Is close to airport rooms are OK, we had no problems with the shuttle. I was pleased with the lobby and reception area where I needed to wait for a room comfortably. Best Western Plus Hotel Universo. Whilst the stay was fine they charged us twice for breakfast. Poorly managed, avoid at all costs! Try again. Free WiFi, 269 feet Tooth brush received for free after luggage did not arrived. Your satisfaction is our priority. Staff in the front desk and the restaurant are very pleasant and helpful. Nice staff,clean rooms. Hotel emailed details of their shuttle bus promptly and check in was friendly. So, if you choose this hotel for the convenient location and the reasonable cost, be aware that you may need to push the staff for another room because of faulty equipment in yours. 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